Over 16+ years of experience with international exposure in the field of software development and implementation out of which 9 years are in ERP Implementation and Training.
An innovative, dynamic and highly energetic business process and ERP specialist and consultant with a proven ability to identify and capitalize on business opportunities in Internet Service Provider, Transportation and Manufacturing industries.
Expert for bridging the gap between business strategy and information technology
Excellent working experience on Business Solution Mapping in ERP application.
Well experience in change management.
Highly expert for identifying business processes capability gaps and proposing solutions to resolve the critical issues that impact process performance.
Good in interacting with department heads to plan, design, implement and support technology system implementation and changes in line with all corporate objectives.
Expert in implementing Business Process. BSM-(Business Solution Mapping), collecting Test Cases for creating the business process. Clear understanding business requirements and translating those to an optimal solution.
Expert to translate high level business requirements into functional specifications for the organization.
Expert in Oracle 11g & SQL Server database Management (Data Backup and disaster recovery procedures).
Expert for giving training on ERP applications.
Knowledge of ETL cycle including data analysis, database design, data mapping and conversion and data load.
Produce code according to design specification as well as creating operational reports according to development standards.
Create unit test plans and generate reports.
Develop programs of higher complexity.
Provide technical or user documentation and training to client while adhering to the client or project specific quality and documentation standards as part of project execution.
Offer lead support during acceptance testing, implementation, and training for assigned modules.
Understand and coordinate client’s needs, customization of product accordingly & consulting with technical team to provide solutions; providing training, presentations & demonstrations to end users & prospective clients; maintaining effective relations with clients to ensure repeat / referral services.
Collaborate with the project team members, stakeholders, customers, and sponsors to identify and monitor budget, goals, scope, project plan, issues, risks, milestones, etc.
Manage project team activities, analyzing complex business problems to provide appropriate solutions, implementing solutions that leverage technology to accomplish stated strategic business objectives.
Understand business process, studying and analyzing workflow to design solutions and configuring terms of payment, document types
Prepare relevant documents, liaising for the communication of functional issues between users and technical project team members during the course of the project.
Proven track record of serving as an escalation gate to resolve critical issues of the team
An effective communicator with honed management, people management, analytical and problem-solving skills.
Excellent ability to use logic and reasoning to identify issues within a project and remedy those weaknesses until they become strengths.
Developing new IT related standards, norms, usage policies and implementing them across the organization.
Troubleshooting the problems pertaining to Windows server, workstation, network & system performance, application conflicts and bugs.
Expertise in swiftly ramping up IT infrastructure projects on multiple platforms
Demonstrated abilities in leading and guiding project teams to deliver projects to clients within specified schedule and budget